Achieve goals by expediting/escalating backorders, improve delivery dates in order to meet customer expectations and process drop shipment requests upon request. Communicate effectively to internal and external customers as delivery dates change.
Principle Duties & Responsibilities
The statements below are intended to describe the general nature and level of work in this position. They are not intended to be an exhaustive list of all responsibilities. The position may require that employees perform other duties as assigned.
Previous experience as a Spare Parts CSR preferred. Excellent communication and follow-up skills are required. Basic knowledge in technical spare parts identification and researching parts in SIS and SAP. Basic technical knowledge of machines. Strong Excel skills. Must be able to understand and recognize different levels of urgency, be able to prioritize. Must be highly motivated, organized and able to work with minimal supervision. Willingness to work overtime required.
TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class.
Apply for Spare Parts Expediter using the link below: