How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 70 TRUMPF locations.

Your role

  • Preventative Maintenance checks of contracted machines.
  • Liaise with spares department for ordering and delivery of required spare parts.
  • Generate detailed service reports for customer and internal logging.
  • Performing of field missions at customers (maintenance,) with the required tools, technologies and documentation
  • Informing dispatcher /planner in case of deviation of target time and inform when mission is finished
  • Spare part identification during missions
  • Use of service information system (SIS mobile)
  • Research for problem identification (SIP)
  • Providing information for mission classification changes: billable, warranty, goodwill. Inform supervisors in case of damages to machine based on customers fault.
  • Documentation of activities
  • Mission classification (billable, warranty, contract)
  • Regular participation in training courses
  • Communication on work-progress and the error(s)
  • Customer care
  • Perform briefing after a Service
  • Send back spare parts and tools after mission

Your profile

The ideal candidate will have:

  • Initiative
  • Teamwork and co ordination
  • Good Time management
  • Customer service orientation, professional phone manner
  • Motivated, willing to learn
  • Deliver clear and concise instructions
  • No Drink driving history
  • Maximum 6 driving licence points

    Qualifications: Education / Experience

    • CNC sheet metal working machine tool service (not just maintenance) preferably CNC Laser / P&P knowledge / experience / qualifications. Ideally, a minimum of two years' service experience o Ideally have an electrical / electronics' qualification (minimum HNC) or to have completed an apprenticeship in electromechanical engineering
    • Computer literate with knowledge of networking as an advantage •Experienced in servo drives Bosch and Siemens o Capable of working to close mechanical tolerances
    • Capable of working under pressure
    • Proficient in interpersonal skills
    • Prepared to spend on average 3 - 4 nights a week away from home o The holder of a full clean UK driving license.
    • NVQ's, City & Guilds etc. — Degree qualification is also beneficial but not necessary.
    • Experience is more favourable
    • Software - Computer literate — Networking experience desirable

    The Package:

    • No set working hours on the contract- 9 hours per day standard, aim to be at customers by 8-9 0'clock.
    • No Rota — Monday to Friday field-based work
    • Paid door to door
    • Company Van only — with Tracker — Personal use is fine but must inform tax man
    • TRUMPF supplies all tools
    • Overtime - Monday to Friday flat rate — Saturdays is 1.5 and Sundays is 2.0
    • TRUMPF Employee Benefits Program 
    • Company Profit Sharing Bonus

    Closing Date:

    1st October 2021

    Please send your application with your CV to:

    Your benefits

    What your future colleagues say

    Did we convince you?

    Interested? Kate Pullen is looking forward to your online application.
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