Lead and Project Manager Services

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 70 TRUMPF locations.

Your role

1. Project manager digitalization after-sales
-As coordinator working together with colleagues from both China and Germany, to support online business platform MyTRUMPF and Service App
-Further drive the digitalization of after-sales in TCWN, i.e. develop Service App with additional functionalities, establish MyTRUMPF with e-shop channel, further drive digital sales based on WeChat for after-sales
-Take leadership of projects in smart services initiative of TCNW.
2. Lead management
- Generate, assign and trac k leads based on NBA system, wechat feedback, marketing campaigns, customer care visit, service agreement data and other various channels
-Manage the lead funnel from lead to order and ensure tracking
-Organize sales data and summerizd into reports to managers.
-Maintain contacts with key account customers, mainly through email or telephone, to learn customers ideas and introduce TRUMPF products.
3. Support product innovation process
-To coordinate and liaise with counterpart colleagues in Germany to ensure up to date know-how in China and timely release of services products innovations in the Chinese market.
4. To train TCNW sales and order processing staff regarding services products and innovations.
5. Other tasks assigned by immediate manager.

Your profile

1. Bachelor degree or above
2. Major in language (English or German), engineering or management
3. 0-3 years relevant experiences, working experience with multinational communication, inhouse sales,
customer telephone service is preferred.
4. Professional oral or written communication in Chinese, or English
Customer oriented, independent and reliable.
5. Good English language skills: speaking, reading and writing
6. Team spirit
7. Be willing to learn more about TruServices products and push the sales
8. Observe the regulations of TCN including but not limited on the Employee’s Handbook and Code of Conduct of TRUMPF China 愿意遵守通快中国的所有规章制度包括但不限于员工手册以及行为准则

Your benefits

What your future colleagues say

Did we convince you?

Interested? Lingling Zhang is looking forward to your online application.
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