Smart Services Project Engineer

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 70 TRUMPF locations.

Your role

TRUMPF is actively shaping the digital transformation for our customers and our company. The smart services project team in Farmington is dedicated to develop and implement new after-sales services and solutions to support our customers and the service organization.

Principle Duties & Responsibilities

  • Organize, plan and carry out IT projects in the customer service department with focus on data analytics and predictive service.
  • Structure, analyze and interpret a high amount of field machines and service data
  • Design solutions and new products to support the technical service department and its customers
  • Design and optimize processes to implement the new solutions in the service organization
  • Organize and lead workshops with internal and external stakeholders
  • Report any performance indicators to the project supervisor and VP service
  • Communicate efficiently with customers, other departments and TRUMPF subsidiaries
  • Assist and coordinate special events and meetings when necessary
  • Work closely with service managers, sales and engineering to accomplish and meet expectations

Your profile

Must possess excellent customer service skills and business intelligence capabilities. Experience in data analytics required. Must be extremely organized and able to work autonomously. Excellent communication, synthesis and presentation skills required. Experience in project management and preferably agile methods. Experience with IT projects and affinity for IoT topics is essential. Familiarity with service processes and CNC machine industry is helpful. Knowledge of German language is preferred. Ability to program in R or/and Python is an advantage. 

Education

 Bachelor’s Degree in engineering required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Apply for Smart Services Project Engineer using the link below:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3d9596a7-6b72-4540-b6d9-61141a67b8f7&ccId=19000101_000001&jobId=365570&lang=en_US&source=CC4

TRUMPF is and will remain a family business. The following five members of our management holding ensure continuity and constant development. We are looking forward to your online application Ms Michaud from the personnel area

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