Customer Services Intern

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 70 TRUMPF locations.

Your role

Trusting in brave ideas" this is our promise to everyone who works for us. As a family business, we make long-term decision and provide our people with the trust and stability needed to bring their ideas to fruition, even the unconventional ones. Being a market and technology leader in machine tools and lasers, we courageously shape the manufacturing of tomorrow, meeting every challenge with bold, fresh thinking.

Summary

 

TRUMPF Inc. Laser Technology Center in Plymouth, MI is responsible for advancing laser technology business in the North American market, including Customer Services. The intern supports aftersales, services and general management in projects, by doing independent research, doing fact finding and analyzing data, as well as preparing documentation and presentations. Projects vary from new services business, sales of service agreements and defining a post-pandemic workplace. The intern also provides support in other activities and projects which are not within the scope or time availability of current staffing.

 

Principle Duties & Responsibilities

 

  • Supporting project work and planning, such as doing on-line research, fact finding, analyzing existing data available through business systems, documenting project tasks and presenting or preparing presentations related to projects
  • Will be assigned to one or more projects depending on the need of management (general manager, aftersales manager, technical service manager)
  • Complete tasks and special projects not within the scope or time availability of current staffing
  • Work independently through assigned tasks and also propose next steps and follow-up actions based on findings from previous tasks
  • Dates required; January 2020 through August 2020, or depending on availability
  • Any additional responsibilities as deemed necessary by management
  • Adhere to all company guidelines

 

Travel

 

  • <10% travel required
  • Must maintain Valid Driver’s License
  • Occasional overnights as needed

Your profile

Physical Requirement

 

  • Normal amount of sitting and standing, average mobility to move around an office, and ability to conduct normal amount of work on a computer

 

Education & Experience

 

  • Enrolled in a 4 year college or university with a concentration in Business, Engineering, or related field
  • Junior or Senior status is preferred
  • Previous experience with project work, customer services preferred
  • Excellent verbal and written communication skills
  • Microsoft Office; Word, Outlook, Excel, and PowerPoint, on-line communication tools

  

TRUMPF Inc. reserves the right to revise or change job duties and responsibilities as need arises.  The job description does not constitute a written or implied contract of employment.

 

TRUMPF is an Equal Opportunity Employer.  Employment is based upon personal capabilities and qualifications without regard to race, color, religion, sex, marital status, national origin, ancestry, age, past or present history of mental disorder, physical, or learning disability, mental retardation, sexual orientation, genetic information or any other protected characteristic as established by law.  This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

 

Apply for Customer Services Intern using the link below:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3d9596a7-6b72-4540-b6d9-61141a67b8f7&ccId=19000101_000001&jobId=363814&lang=en_US&source=CC4

TRUMPF is and will remain a family business. The following five members of our management holding ensure continuity and constant development. We are looking forward to your online application Ms Jennings from the personnel area

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